play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4276533823
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a strong internet connection. If you don't receive the OTP after clicking "send," try waiting for the allotted time and then reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active phone number. If it has changed, submit your updated KYC details via email to the customer support system to assist with transferring your account. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and log in to access the updated features. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawal is limited to earned gaming money, excluding bonus amounts. Users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and upload your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing may experience a delay, potentially extending wait times to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the winnings you earn while playing games with the bonus. Any funds earned from playing games with the bonus can be withdrawn as normal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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